Catering
Imagine a stress-free service where your customers can explore, relax, and enjoy their free time while waiting for a table. With DuckTheLine, we’re revolutionizing the customer experience for restaurants by offering an intelligent queue management system. Our app enables efficient flow management and reduces the physical waiting time for guests. Every moment counts and transforms into opportunities for engagement, anticipation, and satisfaction. Provide a superior customer experience and enhance your establishment’s image. Join the transition toward a future where waiting becomes synonymous with pleasure and efficiency.
Some DuckTheLine features for the food service industry
Tracking and reducing no-shows
Significantly reduce no-shows and take control with automated calls.
Group management
Easily organize group arrivals, whether they have a reservation or not: the virtual queue adapts, giving you greater flexibility.
With or without reservation
Reservation or ASAP mode, choose the model that best suits your restaurant. DuckTheLine is fully customizable.
Real-time flow management
Monitor the status of your queue in real time to adapt and manage your service optimally.
Display instructions on the waiting process
Show the information you want your customers to receive while they’re joining the queue.
Display of personalized content
You can add sponsored content or your menu during the stages when your customers join the queue.
Your benefits
Our testimonials
DuckTheLine at Center Parcs Trois-Forêts
Center Parcs Trois-Forêts, located in Moselle, is not only the largest Center Parcs in Europe but also a popular destination with hotel capacity for up to 6,000 guests. This exceptional natural setting attracts families seeking relaxation. However, the high visitor volume creates a significant challenge in managing visitor flows, especially…
Kodawari Ramen: A virtual queue without reservations?
Kodawari Ramen, recognized as the best ramen in Paris, has always attracted an enthusiastic crowd, but this popularity comes with logistical challenges. The crowds around their establishments (Tsukiji and Yokocho) raise safety concerns for pedestrians and noise disturbances for the neighborhood. Faced with these challenges, Kodawari Ramen decided to turn…
Laho rooftop: The benefits of a no-reservation system
Laho Rooftop, in the heart of Paris, attracts a crowd of visitors every day. Everyone comes to enjoy the breathtaking view and the unique atmosphere of the place. However, faced with this growing influx and the deliberate absence of a reservation system, Laho has found an effective solution while ensuring…
DuckTheLine at Rolland-Garros
At Roland-Garros, Sodexo restaurants such as the Brasserie des Mousquetaires and the Club des Présidents welcome a limited number of guests. In the iconic setting of Court Philippe-Chatrier, managing customer flow is essential to delivering high-quality service. Prolonged wait times can negatively impact the visitor experience, making it crucial to…
What simplifies service in the largest restaurants can also revolutionize your establishment.
Features designed for the most demanding restaurants. Take advantage of the tools embraced by the leading players in the food service industry.
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