An Ideal Solution
DuckTheLine was implemented in Sodexo restaurants at Roland-Garros to streamline access and simplify the dining experience. Upon arrival, guests scan a QR code at the entrance to join a virtual queue. While they wait for their turn, they are free to explore the Roland-Garros grounds making better use of their time.
When their turn comes, they receive a notification and can head to the restaurant without needing to wait in a physical line. This system eliminates unnecessary delays and enhances the overall customer experience.
Benefits
The implementation of DuckTheLine brings numerous advantages to both restaurants and guests. First, virtual queueing significantly reduces wait times. Then, the simplicity of the system enabled by a quick QR code scan makes the process seamless for diners, allowing them to enjoy their time instead of standing in line. Customer comfort is greatly improved.
Additionally, restaurant staff use the tool to better manage visitor flow, resulting in more efficient service operations.
The integration of DuckTheLine into Sodexo restaurants at Roland-Garros has optimized customer management by offering a solution that is both simple and effective. Visitors can fully enjoy their time around the complex while securing wait-free access to the restaurants. DuckTheLine transforms the dining experience, making every meal at Roland-Garros more enjoyable and seamless.
Also worth seeing
DuckTheLine at VivaTechnology 2018
With 1,150 fairs and exhibitions and around 21 million visitors in 2016, the event industry is thriving in France. VivaTechnology 2018 was a valuable opportunity for professionals to showcase their latest products to an eager audience. But their success also depends on visitor comfort. For events that, by nature, are…
DuckTheLine at VivaTechnology 2024
VivaTechnology 2024, held in Paris, once again brought together the brightest minds and the most influential companies in technology and innovation. This major European event provided an exceptional platform for idea exchange, technology demonstrations, and professional networking. Thousands of visitors flocked to discover the latest innovations and attend inspiring conferences.DuckTheLine…
DuckTheLine at Center Parcs Trois-Forêts
Center Parcs Trois-Forêts, located in Moselle, is not only the largest Center Parcs in Europe but also a popular destination with hotel capacity for up to 6,000 guests. This exceptional natural setting attracts families seeking relaxation. However, the high visitor volume creates a significant challenge in managing visitor flows, especially…
Kodawari Ramen: A virtual queue without reservations?
Kodawari Ramen, recognized as the best ramen in Paris, has always attracted an enthusiastic crowd, but this popularity comes with logistical challenges. The crowds around their establishments (Tsukiji and Yokocho) raise safety concerns for pedestrians and noise disturbances for the neighborhood. Faced with these challenges, Kodawari Ramen decided to turn…
Laho rooftop: The benefits of a no-reservation system
Laho Rooftop, in the heart of Paris, attracts a crowd of visitors every day. Everyone comes to enjoy the breathtaking view and the unique atmosphere of the place. However, faced with this growing influx and the deliberate absence of a reservation system, Laho has found an effective solution while ensuring…
DuckTheLine at the Salon de l’Etudiant
The Salon de l\'Étudiant is a major event in France, held in multiple cities each year. It brings together thousands of students seeking information about their future studies and careers, with hundreds of exhibitors representing universities, schools, and companies. These fairs are designed to give young people a comprehensive overview…
Une solution idéale
JeFile a été mis en place dans les restaurants Sodexo pour fluidifier l’accès aux restaurants tout en simplifiant le processus. Les clients se présentent à l’entrée et scannent un QR code pour s’inscrire dans une file d’attente virtuelle. Dès lors qu’ils attendent leur tour, ils ont la liberté de se promener dans le complexe de Roland-Garros, optimisant ainsi leur temps.
Une fois leur tour arrivé, ils sont appelés et peuvent alors se présenter au restaurant sans avoir à faire la queue physiquement. Ce système élimine les longues attentes inutiles et optimise l’expérience client.
Avantages
L’implémentation de JeFile apporte de nombreux avantages aux restaurants et aux clients. Tout d’abord, la gestion virtuelle permet de réduire considérablement les temps d’attente. Ensuite, la simplicité du système, grâce au scan d’un QR code, rend l’expérience fluide pour les convives. Ils peuvent ainsi organiser leur temps sans rester bloqués dans une file physique. Le confort des clients s’améliore donc.
De plus, le personnel des restaurants utilise cet outil afin de mieux gérer les flux de visiteurs, optimisant ainsi les opérations de service.
L’intégration de JeFile dans les restaurants Sodexo de Roland-Garros a permis d’optimiser la gestion des clients en offrant une solution à la fois simple et efficace. Les visiteurs peuvent profiter pleinement de leur temps dans le complexe tout en s’assurant un accès sans attente aux restaurants. JeFile transforme l’expérience culinaire, rendant chaque repas à Roland-Garros plus agréable et fluide.
Qu'attendez vous ? Discutons de votre projet !