DuckTheLine at Normandie Entrepôt Logistique

Steps in the process

The process begins when the driver arrives on site and proceeds to the loading desk to present their documents. At this stage, the operator registers the driver in the digital queue using DuckTheLine. This digital registration allows precise tracking of each driver and optimal planning of the site’s capacity.

Next, the driver, safely parked, waits for the forklift operator to call them and assign a specific dock. Once called, the driver positions their vehicle at the designated loading dock. The forklift operator then updates the DuckTheLine mobile app to track the progress of the operations and indicate the next stage of the loading process. At the end of the day, NEL can review the progress of each carrier’s operations through the DuckTheLine app, ensuring full transparency and effective management.

Advantages

DuckTheLine, custom-designed to meet the specific needs of the warehouse, also facilitates the reception and guidance of trucks. Information is provided in the driver’s language, ensuring clear and effective communication.

Capacity planning enables precise appointment scheduling by carriers, ensuring optimal distribution of trucks on site. Additionally, the management of spontaneous arrivals allows carriers to come without an appointment.

The DuckTheLine app also enables quick acceptance of the safety protocol by drivers, thereby strengthening safety measures on site. In case of non-compliance, DuckTheLine ensures rapid and efficient handling, minimizing disruptions and maintaining a smooth workflow. The management of these non-compliances is integrated into the monitoring of loading operations, ensuring maximum continuity and efficiency.

The optimization of flows thanks to DuckTheLine results in improved productivity for forklift operators and a reduction in wear on rubber dock bumpers, thereby increasing the durability of the facilities. The transparency and visibility provided by DuckTheLine allow drivers to follow the progress of their operations in real time. This helps reduce waiting times and increases overall satisfaction.

Conclusion

The integration of DuckTheLine within Normandie Entrepôt Logistique leads to optimized flow organization, increased productivity for forklift operators, and an improved experience for drivers. This custom yard management system perfectly meets the specific needs of the warehouse, ensuring efficient and transparent management of logistics operations.