Virtual queue management system
With DuckTheLine, we’re revolutionizing the customer experience in the foodservice sector by offering an intelligent, modern virtual queuing solution. Imagine a stress-less service, where your customers can explore, relax and enjoy their free time while they wait for a table. Thanks to our technology, every moment matters and is transformed into opportunities for engagement, anticipation and satisfaction. Simplify your customers’ experience by enhancing your establishment’s image. Join the transition to a future where waiting becomes synonymous with pleasure and efficiency.
Real time waiting estimation
Managing and reducing no-shows
Group management
Capacity optimisation
Safety for customers and pedestrians on the pavement
Calms down the neighbourhood
Increase the number of restaurant reviews
Increase in turnover
DuckTheLine at Roland-Garros
At Roland-Garros, Sodexo restaurants such as the Brasserie des Mousquetaires and the Club des Présidents cater for a limited number of guests. In the legendary setting of the Phillipe Chatrier court, managing the flow of customers is crucial to ensuring quality service.
Long waiting times can be detrimental to the visitor experience. An effective and simple solution is therefore needed to improve reception.
DuckTheLine at Laho rooftop
Laho Rooftop, in the heart of Paris, attracts crowds of visitors every day. All come to enjoy the breathtaking views and unique atmosphere of the place.
But faced with this growing number of visitors and the deliberate lack of a reservation system, Laho has come up with an effective solution that guarantees a smooth and pleasant customer experience.
DuckTheLine at Kodawari ramen
Kodawari Ramen, recognised as the best ramen in Paris, has always attracted enthusiastic crowds, but this popularity comes with logistical challenges.
The crowds around their establishments have raised issues of safety for pedestrians and noise pollution for neighbours. Faced with these challenges, Kodawari Ramen decided to call on our DuckTheLine solution to optimise queue management.
DuckTheLine at Center Parc Trois-Forêts
DuckTheLine launched its restaurant business in the Center Parc Trois-Forêts the largest in Europe, which is located in Moselle.
Considering the fact that restaurants do not take reservations, the DuckTheLine team was able to offer them a simple and relevant solution with virtual waiting lists: an algorithm that calculates the estimated waiting time and sends an SMS as soon as the table becomes available.
DuckTheLine at Fellows
Introducing the Maslow Group’s newest addition, Fellows, a restaurant specialising in vegetarian pasta. As with any popular restaurant, Fellows is anticipating high footfall from the moment it opens. To meet the logistical challenges this brings, Fellows has decided to adopt the DuckTheLine queue management solution.