JeFile, developed by FWA, is a virtual queue management platform that is fully customisable and designed to adapt to a multitude of waiting situations.

For all queues, in all locations

Logistics

With DuckTheLine, you can organise truck arrivals and departures, optimise the use of loading bays and reduce unnecessary waiting times. The result is improved productivity…

Catering

DuckTheLine increases the profitability of establishments by optimising the use of tables through queue management. ASAP waiting becomes a business model that can be coupled with traditional slot reservations…

Museums and Monuments

Plan and benefit from better visitor flow management, increase your reception capacity, offer visitors a more pleasant and efficient experience by eliminating the very long and stressful physical queues…

Fairs and Event

Organise your stands more efficiently, benefit from optimised visitor flow management and offer a smooth, pleasant experience, increasing your visibility and impact…

Administrations

JeFile makes it possible to link ASAP bookings with available time slots. This reduces physical queues, improves service efficiency and optimises the number of appointments…

Stores

Improve your customer experience by allowing them to plan their visit or sit in a virtual queue. JeFile allows you to optimise flow management and eliminate physical waiting in the shop…

Logistics

With DuckTheLine, you can organise truck arrivals and departures, optimise the use of loading bays and reduce unnecessary waiting times. The result is improved productivity…

Catering

DuckTheLine increases the profitability of establishments by optimising the use of tables through queue management. ASAP waiting becomes a business model that can be coupled with traditional slot reservations…

Museums and Monuments

Plan and benefit from better visitor flow management, increase your reception capacity, offer visitors a more pleasant and efficient experience by eliminating the very long and stressful physical queues…

Administrations

JeFile makes it possible to link ASAP bookings with available time slots. This reduces physical queues, improves service efficiency and optimises the number of appointments…

Fairs and Event

Organise your stands more efficiently, benefit from optimised visitor flow management and offer a smooth, pleasant experience, increasing your visibility and impact…

Stores

Improve your customer experience by allowing them to plan their visit or sit in a virtual queue. JeFile allows you to optimise flow management and eliminate physical waiting in the shop…

Virtualise up to 100% of your queues

Web app

Your customers easily plan their passage according to the number of people and the estimated time.

Terminals

If your customers do not have a smartphone, they can also use paper tickets, text messages or contactless cards (NFC) via the terminals.

Tracking portal

Measure the status of attendance in real time by niche and by user. Adapt the settings for managing your queue.

Scanners

Quickly control your visitors’ bookings Maintain paperless management of your queue Manage influxes and no-shows.

Display screens

Your visitors instantly know the number of seats and slots available.

Our successes

DuckTheLine at VivaTechnology 2024

DuckTheLine was honoured to participate once again at Viva Technology, marking our continued presence and commitment to innovation.

Our solution played a crucial role in queue management, enabling exhibitors to manage the queues for their events, and visitors to enjoy the event to the full without the constraints of long physical waits.

DuckTheLine at the Towers of notre-Dame de Paris

« “What is at stake is to reinvent monuments without expectations and thus to gain for our visitors more free time each year. » Administrator of the Towers of Notre-Dame de Paris.

« Waiting becomes enjoyable as visitors can go for a coffee, etc. and come back at the appointed time. » President of the National Monuments Center

DuckTheLine at Kodawari ramen

Kodawari Ramen, recognised as the best ramen in Paris, has always attracted enthusiastic crowds, but this popularity comes with logistical challenges.

The crowds around their establishments have raised issues of safety for pedestrians and noise pollution for neighbours. Faced with these challenges, Kodawari Ramen decided to call on our DuckTheLine solution to optimise queue management.

They trust us