DuckTheLine, developed by FWA, is a virtual queue management platform that is fully customisable and designed to adapt to a multitude of waiting situations.

A virtual queue for everyone

Logistics

With JeFile, contribute to the environmental and organizational performance of your site, by reducing unnecessary waiting times. Managing the arrival and departure of trucks has never been easier.

Fairs and Event

Organise your stands more efficiently, benefit from optimised visitor flow management and offer a smooth, pleasant experience, increasing your visibility and impact…

Catering

Opting for virtual waiting in the surroundings of your establishment will make your life much easier. Between increasing sales and optimizing your service, you’ll be surprised at the number of benefits you can enjoy.

Administrations

DuckTheLine makes it possible to link ASAP bookings with available time slots. This reduces physical queues, improves service efficiency and optimises the number of appointments…

Museums and Monuments

Plan and benefit from better visitor flow management, increase your reception capacity, offer visitors a more pleasant and efficient experience by eliminating the very long and stressful physical queues…

Stores

Improve your customer experience by allowing them to plan their visit or sit in a virtual queue. DuckTheLine allows you to optimise flow management and eliminate physical waiting in the shop…

Virtualise up to 100% of your queues

Web app

Your customers easily plan their passage according to the number of people and the estimated time.

Terminals

If your customers do not have a smartphone, they can also use paper tickets, text messages or contactless cards (NFC) via the terminals.

Tracking portal

Measure the status of attendance in real time by niche and by user. Adapt the settings for managing your queue.

Scanners

Quickly control your visitors’ bookings Maintain paperless management of your queue Manage influxes and no-shows.

Display screens

Your visitors instantly know the number of seats and slots available.

Virtualise up to 100% of your queues

Web app

Terminals

Tracking portal

Scanners

Display screens

They trust us

What are you looking for? Let’s discuss your project