DuckTheLine, developed by FWA, is a virtual queue management platform that is fully customisable and designed to adapt to a multitude of waiting situations.
A virtual queue for everyone
Logistics
With JeFile, contribute to the environmental and organizational performance of your site, by reducing unnecessary waiting times. Managing the arrival and departure of trucks has never been easier.
Fairs and Event
Organise your stands more efficiently, benefit from optimised visitor flow management and offer a smooth, pleasant experience, increasing your visibility and impact…
Catering
Opting for virtual waiting in the surroundings of your establishment will make your life much easier. Between increasing sales and optimizing your service, you’ll be surprised at the number of benefits you can enjoy.
Administrations
DuckTheLine makes it possible to link ASAP bookings with available time slots. This reduces physical queues, improves service efficiency and optimises the number of appointments…
Museums and Monuments
Plan and benefit from better visitor flow management, increase your reception capacity, offer visitors a more pleasant and efficient experience by eliminating the very long and stressful physical queues…
Stores
Improve your customer experience by allowing them to plan their visit or sit in a virtual queue. DuckTheLine allows you to optimise flow management and eliminate physical waiting in the shop…
A virtual queue for everyone
Virtualise up to 100% of your queues

Web app
Your customers easily plan their passage according to the number of people and the estimated time.

Terminals
If your customers do not have a smartphone, they can also use paper tickets, text messages or contactless cards (NFC) via the terminals.

Tracking portal
Measure the status of attendance in real time by niche and by user. Adapt the settings for managing your queue.

Scanners
Quickly control your visitors’ bookings Maintain paperless management of your queue Manage influxes and no-shows.

Display screens
Your visitors instantly know the number of seats and slots available.
Virtualise up to 100% of your queues

Web app

Terminals

Tracking portal

Scanners

Display screens
Our successes
They trust us
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