Monuments et museums
With DuckTheLine, redefine the visitor experience by turning waiting time into a moment of relaxation. Visitors can now explore the area, enjoy a coffee, or chat with friends all while staying informed about their scheduled time slot. Our smart, intuitive solution ensures smooth visitor flow management, making your operators’ work easier without stress or rush. Thanks to our technology, each visitor becomes an active participant in their experience, reducing not only the boredom of waiting lines but also boosting your site’s overall productivity.
Some DuckTheLine features for tourism
Managing without appointment
Manually add appointments or take advantage of the combined queue and reservation system. This allows you to place visitors in the next available time slot or fill gaps left by cancellations.
Managing early and late arrivals
Since there are always visitors who arrive early or late, DuckTheLine lets you easily locate them in the back office and find a solution to accommodate them.
Managing technical issues and contingencies
Technical problem? DuckTheLine offers the ability to hold a reserve of releasable spots that can be used only when the system is functioning properly.
Real-time wait time estimation
DuckTheLine’s algorithms estimate wait times with maximum reliability, the result of several years of testing and optimization.
Group management
Easily organize group arrivals, whether they have a reservation or not: the virtual queue adapts, giving you greater flexibility.
Your benefits
Our testimonials
DuckTheLine at the Notre-Dame de Paris Towers
« Ce qui est en jeu c’est de réinventer des monuments sans attentes et ainsi de faire gagner, chaque année plus de temps libre à nos visiteurs. » Administratrice des tours de Notre-Dame de Paris « L’attente devient un plaisir, les visiteurs peuvent partir prendre un café (…) et revenir…
DuckTheLine at Château de Chenonceau
Château de Chenonceau is one of the most visited monuments in France. With its iconic architecture, it attracts hundreds of thousands of visitors each year. However, its popularity presents challenges in managing visitor flows, especially during peak times when queues can stretch for several hours. To address this challenge and…
What streamlines the reception at the largest tourist sites can also transform your visitors’ experience.
Features designed for the busiest cultural sites. Offer a seamless experience, just like the one adopted by major museums and landmarks.
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