DuckTheLine, developed by FWA, is a virtual queue management platform that is fully customisable and designed to adapt to a multitude of waiting situations.
A virtual queue for everyone
Logistics
With JeFile, contribute to the environmental and organizational performance of your site, by reducing unnecessary waiting times. Managing the arrival and departure of trucks has never been easier.
Catering
Opting for virtual waiting in the surroundings of your establishment will make your life much easier. Between increasing sales and optimizing your service, you’ll be surprised at the number of benefits you can enjoy.
Museums and Monuments
Plan and benefit from better visitor flow management, increase your reception capacity, offer visitors a more pleasant and efficient experience by eliminating the very long and stressful physical queues…
Fairs and Event
Organise your stands more efficiently, benefit from optimised visitor flow management and offer a smooth, pleasant experience, increasing your visibility and impact…
Administrations
DuckTheLine makes it possible to link ASAP bookings with available time slots. This reduces physical queues, improves service efficiency and optimises the number of appointments…
Stores
Improve your customer experience by allowing them to plan their visit or sit in a virtual queue. DuckTheLine allows you to optimise flow management and eliminate physical waiting in the shop…
Logistics
With JeFile, contribute to the environmental and organizational performance of your site, by reducing unnecessary waiting times. Managing the arrival and departure of trucks has never been easier.
Catering
Opting for virtual waiting in the surroundings of your establishment will make your life much easier. Between increasing sales and optimizing your service, you’ll be surprised at the number of benefits you can enjoy.
Museums and Monuments
Plan and benefit from better visitor flow management, increase your reception capacity, offer visitors a more pleasant and efficient experience by eliminating the very long and stressful physical queues…
Administrations
DuckTheLine makes it possible to link ASAP bookings with available time slots. This reduces physical queues, improves service efficiency and optimises the number of appointments…
Fairs and Event
Organise your stands more efficiently, benefit from optimised visitor flow management and offer a smooth, pleasant experience, increasing your visibility and impact…
Stores
Improve your customer experience by allowing them to plan their visit or sit in a virtual queue. DuckTheLine allows you to optimise flow management and eliminate physical waiting in the shop…
Virtualise up to 100% of your queues
Web app
Your customers easily plan their passage according to the number of people and the estimated time.
Terminals
If your customers do not have a smartphone, they can also use paper tickets, text messages or contactless cards (NFC) via the terminals.
Tracking portal
Measure the status of attendance in real time by niche and by user. Adapt the settings for managing your queue.
Scanners
Quickly control your visitors’ bookings Maintain paperless management of your queue Manage influxes and no-shows.
Display screens
Your visitors instantly know the number of seats and slots available.
Our successes
DuckTheLine at VivaTechnology 2024
DuckTheLine was honoured to participate once again at Viva Technology, marking our continued presence and commitment to innovation.
Our solution played a crucial role in queue management, enabling exhibitors to manage the queues for their events, and visitors to enjoy the event to the full without the constraints of long physical waits.
DuckTheLine at the Towers of notre-Dame de Paris
« What is at stake is to reinvent monuments without expectations and thus to gain for our visitors more free time each year. » Administrator of the Towers of Notre-Dame de Paris.
« Waiting becomes enjoyable as visitors can go for a coffee, etc. and come back at the appointed time. » President of the National Monuments Center
DuckTheLine at Kodawari ramen
Kodawari Ramen, recognised as the best ramen in Paris, has always attracted enthusiastic crowds, but this popularity comes with logistical challenges.
The crowds around their establishments have raised issues of safety for pedestrians and noise pollution for neighbours. Faced with these challenges, Kodawari Ramen decided to call on our DuckTheLine solution to optimise queue management.
They trust us
What are you looking for? Let’s discuss your project