Control your flow and improve the satisfaction of your customers!

What is DuckTheLine ?

A waiting line too long ?
Is your line overflowing the highway ?

DuckTheLine is your solution !

DuckTheLine is a virtual queue management application.
Your customers can sign up in the virtual queue remotely and come onsite minutes before their turn.

The application sends them a notification when their turn is approaching.
With an easy to use interface, your agents will be able to schedule a visit directly on the platform in case of a non-registered customer.

Save your customers time, improve your performance and boost your returns.

Reasons to choose DuckTheLine

Deploy DuckTheLine with ease

Ensure the safety of your visitors

Offer your customers a solution in 9 languages

Optimize your traffic

Improve the working conditions of your employees

Improve the satisfaction of your customers

Benefit from a management adapted to your needs

Plan your ressources and exceptional cases

Virtualize up to 100% of your line

Vos clients planifient facilement leur passage en fonction du nombre de personnes et du temps estimé.

Mobile app

Your customers easily plan their passage according to the number of people and the estimated time.

Vos clients n’ont pas de smartphone, ils peuvent aussi utiliser les tickets papiers, les sms ou les cartes sans contact (NFC) via les bornes.


If your customers do not have a smartphone, they can also use paper tickets, text messages or contactless cards (NFC) via the terminals.

Mesurez en temps réel, l’état de la fréquentation par créneau et par utilisateur Adaptez les paramètres de gestion de votre file d'attente

Tracking portal

Measure the status of attendance in real time by niche and by user. Adapt the settings for managing your queue.

Contrôlez rapidement les réservations de vos visiteurs Maintenez la gestion dématérialisée de votre file d’attente Gérez les afflux et les non-présentations


Quickly control your visitors' bookings Maintain paperless management of your queue Manage influxes and no-shows.

Vos visiteurs savent instantanément le nombre de places et les créneaux disponibles.

Display screens

Your visitors instantly know the number of seats and slots available.

For all the queues, in all the places!

Museums and monuments



Amusement parks





DuckTheLine with Total

DuckTheLine with HD Distribution

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DuckTheLine with Normandie Entrepots Logistics

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DuckTheLine with AJ Timber

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Our success

JeFile au salon VivaTechnology 2018

DuckTheLine at VivaTechnology

“Personally, I did not know the system. I think it’s very innovative, it avoids wasting time unnecessarily.”

“If we could have it a little more often, when we go shopping, when we go to a fast food restaurant, etc. so we do not have to line up. It’s a good time saver.”

DuckTheLine users at VivaTechnology 2018

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JeFile aux tours de Notre-Dame de Paris

DuckTheLine at the Towers of notre-Dame de Paris

“What is at stake is to reinvent monuments without expectations and thus to gain for our visitors more free time each year.”

Administrator of the Towers of Notre-Dame de Paris.

“Waiting becomes enjoyable as visitors can go for a coffee, etc. and come back at the appointed time.”

President of the National Monuments Center

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DuckTheLine at Carrefour Bercy 2

“The arrival of DuckTheLine has made it possible to dematerialise waiting in line at the cash register and has brought a spirit of modernity,” Cash Register Services Manager at Carrefour “I have never done my shopping so fast, it’s great!”

DuckTheLine user at Carrefour

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DuckTheLine in Center Parcs with Areas

Auto-read of license plates for the trucks

DuckTheLine with Entrepôt Normandie Logistique

DuckTheLine in palais Châteauroux

DuckTheLine in the port for scanning and weighing operations

DuckTheLine in palais Chenonceau

They choose DuckTheLine

Alexandra PAKbusinesses