Control your flow and improve the satisfaction of your customers!
What is DuckTheLine ?
A waiting line too long ?
Is your line overflowing the highway ?
DuckTheLine is your solution !
DuckTheLine is a virtual queue management application.
Your customers can sign up in the virtual queue remotely and come onsite minutes before their turn.
The application sends them a notification when their turn is approaching.
With an easy to use interface, your agents will be able to schedule a visit directly on the platform in case of a non-registered customer.
Save your customers time, improve your performance and boost your returns.
Reasons to choose DuckTheLine
Deploy DuckTheLine with ease
Ensure the safety of your visitors
Offer your customers a solution in 9 languages
Optimize your traffic
Improve the working conditions of your employees
Improve the satisfaction of your customers
Benefit from a management adapted to your needs
Plan your ressources and exceptional cases
Virtualize up to 100% of your line
Mobile app
Your customers easily plan their passage according to the number of people and the estimated time.
Terminals
If your customers do not have a smartphone, they can also use paper tickets, text messages or contactless cards (NFC) via the terminals.
Tracking portal
Measure the status of attendance in real time by niche and by user. Adapt the settings for managing your queue.
Scanners
Quickly control your visitors' bookings Maintain paperless management of your queue Manage influxes and no-shows.
Display screens
Your visitors instantly know the number of seats and slots available.
For all the queues, in all the places!
Museums and monuments
Superstores
Administration
Amusement parks
Restaurants
Shops
Events
Transportation
Our success
DuckTheLine at VivaTechnology
2018
“Personally, I did not know the system. I think it’s very innovative, it avoids wasting time unnecessarily.”
“If we could have it a little more often, when we go shopping, when we go to a fast food restaurant, etc. so we do not have to line up. It’s a good time saver.”
DuckTheLine users at VivaTechnology 2018
Read more
DuckTheLine at the Towers of notre-Dame de Paris
“What is at stake is to reinvent monuments without expectations and thus to gain for our visitors more free time each year.”
Administrator of the Towers of Notre-Dame de Paris.
“Waiting becomes enjoyable as visitors can go for a coffee, etc. and come back at the appointed time.”
President of the National Monuments Center
Read more
DuckTheLine at Carrefour Bercy 2
“The arrival of DuckTheLine has made it possible to dematerialise waiting in line at the cash register and has brought a spirit of modernity,”
Cash Register Services Manager at Carrefour
“I have never done my shopping so fast, it’s great!”
DuckTheLine user at Carrefour
Read more
