Queue management platform

What is DuckTheLine ?

A waiting line too long ?

Is your line overflowing the highway ?

DuckTheLine is your solution !

DuckTheLine is a virtual queue management application.

Your customers can sign up in the virtual queue remotely and come onsite minutes before their turn.

The application sends them a notification when their turn is approaching.

With an easy to use interface, your agents will be able to schedule a visit directly on the platform in case of a non-registered customer.

Save your customers time, improve your performance and boost your returns.

Reasons to choose DuckTheLine

Deploy DuckTheLine with ease

Ensure the safety of your visitors

Offer your customers a solution in 9 languages

Optimize your traffic

Improve the working conditions of your employees

Improve the satisfaction of your customers

Benefit from a management adapted to your needs

Plan your ressources and exceptional cases

Virtualize up to 100% of your line

Your customers easily plan their passage according to the number of people and the estimated time.

Web app

Your customers easily plan their passage according to the number of people and the estimated time.

If your customers do not have a smartphone, they can also use paper tickets, text messages or contactless cards (NFC) via the terminals.

Terminals

If your customers do not have a smartphone, they can also use paper tickets, text messages or contactless cards (NFC) via the terminals.

Measure the status of attendance in real time by niche and by user. Adapt the settings for managing your queue.

Tracking portal

Measure the status of attendance in real time by niche and by user. Adapt the settings for managing your queue.

Quickly control your visitors' bookings Maintain paperless management of your queue Manage influxes and no-shows.

Scanners

Quickly control your visitors’ bookings Maintain paperless management of your queue Manage influxes and no-shows.

Your visitors instantly know the number of seats and slots available.

Display screens

Your visitors instantly know the number of seats and slots available.

For all the queues, in all the places!

Logistic

Catering

Museums and monuments

Administration

Shops

Superstores

DuckTheLine with Total

DuckTheLine with HD Distribution

DuckTheLine with Normandie Entrepots Logistics

DuckTheLine with AJ Timber

Our success

DuckTheLine at VivaTechnology 2018

“Personally, I did not know the system. I think it’s very innovative, it avoids wasting time unnecessarily.”

“If we could have it a little more often, when we go shopping, when we go to a fast food restaurant, etc. so we do not have to line up. It’s a good time saver.”

DuckTheLine users at VivaTechnology 2018

DuckTheLine at the Towers of notre-Dame de Paris

“What is at stake is to reinvent monuments without expectations and thus to gain for our visitors more free time each year.”

Administrator of the Towers of Notre-Dame de Paris.

“Waiting becomes enjoyable as visitors can go for a coffee, etc. and come back at the appointed time.”

President of the National Monuments Center

DuckTheLine at Carrefour Bercy 2

“The arrival of DuckTheLine has made it possible to dematerialise waiting in line at the cash register and has brought a spirit of modernity,” Cash Register Services Manager at Carrefour “I have never done my shopping so fast, it’s great!”

DuckTheLine user at Carrefour

FWA interviewed by the France Export Team

DuckTheLine in Center Parcs with Areas

Gestion de la liste d’attente d’accès au restaurant avec JeFile permet de virtualiser l’attente, réduire le stress des clients et assurer le remplissage total du restaurant.

Auto-read of license plates for the trucks

JeFile est désormais capable de travailler avec des systèmes de contrôles d’accès.

DuckTheLine with Entrepôt Normandie Logistique

Virtualiser la file d’attente des camions à l’entrepôt avec JeFile. Voici comment ça marche.

DuckTheLine in palais Châteauroux

 

Virtualisation de la file d’attente avec un guichet unique ou files d’attente séparées.

DuckTheLine in the port for scanning and weighing operations

Présentation de la file d’attente virtuelle JeFile pour fluidifier l’arrivée des camions pour les opérations à l’import ou à l’export.

DuckTheLine in palais Chenonceau

 

Les lieux touristiques sont de retour avec les files d’attente des visiteurs !

They choose DuckTheLine