Control your flow and improve the satisfaction of your customers!
What is DuckTheLine ?
A waiting line too long ?
Is your line overflowing the highway ?
DuckTheLine is your solution !
DuckTheLine is a virtual queue management application.
Your customers can sign up in the virtual queue remotely and come onsite minutes before their turn.
The application sends them a notification when their turn is approaching.
With an easy to use interface, your agents will be able to schedule a visit directly on the platform in case of a non-registered customer.
Save your customers time, improve your performance and boost your returns.
Reasons to choose DuckTheLine
Deploy DuckTheLine with ease
Ensure the safety of your visitors
Offer your customers a solution in 9 languages
Optimize your traffic
Improve the working conditions of your employees
Improve the satisfaction of your customers
Benefit from a management adapted to your needs
Plan your ressources and exceptional cases
Virtualize up to 100% of your line
Mobile app
Your customers easily plan their passage according to the number of people and the estimated time.
Terminals
If your customers do not have a smartphone, they can also use paper tickets, text messages or contactless cards (NFC) via the terminals.
Tracking portal
Measure the status of attendance in real time by niche and by user. Adapt the settings for managing your queue.
Scanners
Quickly control your visitors’ bookings Maintain paperless management of your queue Manage influxes and no-shows.
Display screens
Your visitors instantly know the number of seats and slots available.
For all the queues, in all the places!
Logistic
Superstores
Administration
Amusement parks
Shops
Museums and monuments
Shops
DuckTheLine with Total
DuckTheLine with HD Distribution
DuckTheLine with Normandie Entrepots Logistics
DuckTheLine with AJ Timber
Our success
DuckTheLine at VivaTechnology 2018
“Personally, I did not know the system. I think it’s very innovative, it avoids wasting time unnecessarily.”
“If we could have it a little more often, when we go shopping, when we go to a fast food restaurant, etc. so we do not have to line up. It’s a good time saver.”
DuckTheLine users at VivaTechnology 2018
DuckTheLine at the Towers of notre-Dame de Paris
“What is at stake is to reinvent monuments without expectations and thus to gain for our visitors more free time each year.”
Administrator of the Towers of Notre-Dame de Paris.
“Waiting becomes enjoyable as visitors can go for a coffee, etc. and come back at the appointed time.”
President of the National Monuments Center
DuckTheLine at Carrefour Bercy 2
DuckTheLine user at Carrefour
FWA interviewed by the France Export Team
DuckTheLine in Center Parcs with Areas
Gestion de la liste d’attente d’accès au restaurant avec JeFile permet de virtualiser l’attente, réduire le stress des clients et assurer le remplissage total du restaurant.
Auto-read of license plates for the trucks
DuckTheLine with Entrepôt Normandie Logistique
Virtualiser la file d’attente des camions à l’entrepôt avec JeFile. Voici comment ça marche.
DuckTheLine in palais Châteauroux
DuckTheLine in the port for scanning and weighing operations
DuckTheLine in palais Chenonceau
They choose DuckTheLine
